Return and Refund Policy
Eligibility for Refunds:
We accept refund requests only for defective, damaged, or incorrect items. Requests must be submitted within 7 days of delivery, with photo or video evidence.
Non-Refundable Situations:
Incorrect address provided by the customer
Delays caused by customs or carriers
Change of mind after order confirmation
Items in clearance or final sale
Refund Process:
Once approved, refunds are issued back to your original payment method within 5–10 business days.
Example: If your item arrives broken, send us photos of the damaged product and packaging within 7 days, and we will process a refund or replacement.